With Extraverts:
Let them talk and think out loud
Include a variety of topics
Communicate verbally
Expect immediate (re)action
Keep the conversation moving
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With Introverts:
Ask then listen carefully
Talk about one thing at a time
Communicate in writing
Give time to reflect
Don’t finish their sentences
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With Sensing characters:
State the topic clearly
Prepare facts and examples
Present information step-by-step
Stress practical applications
Finish your sentences
Draw on past concrete experiences
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With iNtuitive characters:
Talk about implications
Talk about possibilities
Use analogies and metaphors
Brainstorm options
Engage their imaginations
Don’t overwhelm them with details
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With Thinking characters:
Begin with the logical points
Consider cause and effect
Focus on consequences
Ask what they think
Appeal to a sense of fairness
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With Feeling characters:
Begin with points of agreement
Appreciate efforts/contributions
Talk about people concerns
Ask how they feel
Be friendly and considerate
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With Judging characters:
Be on time and prepared
Come to conclusions, nothing unresolved
Be decisive and definitive
Allow them to make decisions
Be organised, don’t waste time
Stick with plans agreed
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With Perceiving characters:
Expect lots of questions
Don’t force a decision
Let them discuss many options
Focus on process
Give them choices
Be open to new information
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